TRAINING COURSE
Incident Command and Critical Incident Management
Prepare your team to command a major incident with confidence, from the first response to the final debrief.
COURSE OVERVIEW
ABOUT THIS COURSE
WHAT THE COURSE COVERS
Effective incident command ensures a rapid, coordinated response that reduces risk, limits harm and protects business continuity. Our course helps your team identify a major incident, implement the incident command structure and carry out the role of a Gold or Silver Commander with confidence, while helping your organisation spot weaknesses and plan for the worst.
By the end of the course, you will be able to:
• Understand the key principles of Incident Command
• Describe the roles of Gold, Silver and Bronze Commanders and supporting staff
• Set up effective lines and methods of communication
• Plan an initial response using Hold, Plan, Act
• Understand the Joint Emergency Services Interoperability Programme (JESIP)
• Understand how to work with negotiators and negotiation tactics where relevant
• Write, review and exercise contingency plans, including desktop exercises
• Debrief effectively, with hot and cold debriefs
• Make and record defensible decisions
WHO USES THIS COURSE
Suited to organisations that need to be ready to lead a response to a major incident, including:
• Private and public sector organisations
• Local government
• Schools, colleges and universities
• Secure units and care providers
• Healthcare settings
• Secure transport services
• Security professionals and government agencies
COURSE DETAILS
Everything you need to know before you book. Most of our work is bespoke, so timings and content can be adapted to your setting.
• Duration: 1 day (usually 09:30 to 16:00, adaptable)
• Number of attendees: Up to 12 (extra delegates can be added)
• Course type: In person
• Certification: Certificate in Personal Safety Partnership's Critical Incident Management Training
How we work with you
01
Understand your risks
we start with your setting, incidents and policies
02
Tailor the training
courses shaped around your people and environment
03
Support after the course
refreshers, scenario practice and post-incident guidance