TRAINING COURSE
Level 3 Conflict Leadership
Advanced training for team leaders and managers: lead through conflict, respond in a trauma-informed way and make defensible decisions.
COURSE OVERVIEW
ABOUT THIS COURSE
WHAT THE COURSE COVERS
Our Level 3 course builds on the Prevent, Support, Protect approach: lead with foresight, respond in a trauma-informed way, and make defensible, proportionate decisions. It runs as a one day deep-dive, or as a two day masterclass with Level 2 included.
By the end of the course, you will be able to:
• Lead a team through conflict and in-the-moment decisions
• Respond to complex mental health dynamics in a trauma-informed way
• Apply dynamic risk assessment and justify proportionate action
• Run hot and cold debriefs after an incident
• Build psychological safety and reduce repeat incidents
• Connect individual practice to your organisation's duty of care
WHO USES THIS COURSE
Our Level 3 course is for anyone who leads others through conflict and is responsible for incident response, staff wellbeing and post-incident review, including:
• Team leaders and managers
• Safeguarding and safety leads
• Senior front-line practitioners
• Schools, colleges and care providers
• Local government and public services
• Security and transport supervisors
COURSE DETAILS
Everything you need to know before you book. Most of our work is bespoke, so timings and content can be adapted to your setting.
• Duration: 1 day deep-dive, or 2 days as a masterclass with Level 2 included (usually 09:30 to 16:30, adaptable)
• Number of attendees: up to 12
• Course type: in person or online
• Certification: certificate in Personal Safety Partnership's Level 3 Advanced Conflict Leadership and Complex Dynamics
How we work with you
01
Understand your risks
we start with your setting, incidents and policies
02
Tailor the training
courses shaped around your people and environment
03
Support after the course
refreshers, scenario practice and post-incident guidance